About Us

As the operator of the state-wide New Hampshire Rapid Response Access Point (NHRRAP), Carelon Behavioral Health is responsible for a centralized contact center for individuals experiencing a mental health and/or substance use crisis. Our contact center consolidates and streamlines access to mental health and substance use disorder services when you need it most.

Crisis services are available to anyone in New Hampshire. Depending on your needs, the crisis contact center can:

  • Send a team member from a community mental health center to meet you right where you are – in your home, or another location in the community.
  • Provide rapid response follow up appointments that include crisis intervention services.
  • Refer you to inpatient treatment options, if appropriate, 24 hours a day, 7 days a week – including holidays.